Terms and Conditions

We take your commitment to advancing your job search seriously, and we are very excited and honored to help you with the tools and processes that have helped others generate results and advance their careers. To help us get off to a clear start, here are the terms and conditions for you to accept with your purchase. Our clients never have to look at these again, since we do all we can to make sure you are happy – but our lawyers tell us to post this.

We are looking forward to working with you.

Once you have remitted payment, Chameleon Resumes will reach out to you within 24 hours with the specific follow-up work for your purchase. Thank you so much for choosing Chameleon Resumes as your job search advancement partner. We appreciate your business and confidence.

It is our policy to work with you until you are satisfied with your documents. We build our business on referrals and word of mouth from happy clients. We take client satisfaction very seriously. Let us know what we need to do to make you happy with your documents, so we can accomplish that goal.

The clients of Chameleon Resumes have an excellent record of landing positions and advancing their careers. However, Chameleon Resumes offers no guarantees to its clients that they will land a job or promotion as a result of using our services. For all services purchased, it is imperative that you, the client, understand that it is a collaborative process between us. By making this purchase, you agree to complete the suggested activities and required follow-up to advance your job search and improve your results. The client acknowledges and understands that while Chameleon Resumes is very committed to our client's success, we cannot guarantee it – no career professional should or can.

As the client, you are responsible for ensuring the completeness and accuracy of your career documents before submitting them for job applications and emailing them to colleagues. You are also responsible for uploading the LinkedIn profile content we create for you, so we are both in compliance with LinkedIn's user agreement. We are not liable for any injury or damage caused by omissions, false statements, or other inaccuracies. We will work with you through the document edit phase to make this finalization and proofreading process as smooth as possible. Still, it is ultimately your responsibility to review and finalize your documents.

All documents are considered completed within three months of the purchase date. Unused services will be subject to price increases or changes in package composition after one year of the purchase date. Unused services are not eligible for a refund. Once you accept a job offer, any remaining coaching time can be applied to Onboarding or Career coaching services to support you with continued success. The client will choose which service to use their remaining time to via a written request at that time.

Client agrees to be available during business hours for all calls regarding the documents, and the majority of calls will focus on coaching. The Chameleon Team will always do our best to be flexible, but we mostly work during business hours because it delivers the best results for our clients and a better quality of life for our team.

Resume Edits included in the initial resume creation process will focus on information listed in prep work and outlined during the informational interview only (this also includes requests made via email before beginning the writing process). Adding employment, education, or achievement information to the document after the first drafts have been presented is considered a Resume Update service. Additional information can be incorporated into the first draft with an additional Resume Update fee.

For any scheduled appointments (informational interview calls, coaching calls, or follow-up edit calls), please give 24 hours' notice if you are unable to attend. Without notice, the scheduled call can count towards the allotted calls for your purchased service.

All Sales Are Final. As the client, you agree that in paying for any product and/or service, you agree that all aspects of the creation of all products and services offered on this site, including the processes necessary to craft the product and deliver the service to you, constitute a set of creative products and services. As such, you agree that all payments for all such creative products and services are final. By remitting payment, you acknowledge and accept these terms and conditions in their entirety.